Privacy Policy

Maven Mechanical & Property Services Limited ("Maven Mechanical", "we", "us", "our") is a company registered in England and Wales (Company No. 15165732), with its registered office at 167-169 Great Portland Street, London, W1W 5PF.

We are the data controller for personal data collected through this website and in the course of providing our services.

Contact: info@mavenmechanical.co.uk

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name
• Enquiry data: the content of messages submitted via our contact form
• Technical data: IP address, browser type, pages visited, time on site (via analytics)
• Communications: records of correspondence between you and Maven Mechanical

We use your personal data for the following purposes:

• To respond to enquiries and provide quotations
• To deliver contracted services
• To send service-related communications
• To comply with legal and regulatory obligations
• To improve our website and services

Our lawful basis for processing is: legitimate interests (responding to enquiries), contract performance (delivering services), and legal obligation (compliance requirements).

We do not sell or rent your personal data to third parties. We may share data with:

• Service providers who assist in operating our website and business (e.g. email delivery, hosting)
• Professional advisors (solicitors, accountants) where necessary
• Regulatory authorities where required by law

All third-party processors are bound by appropriate data processing agreements.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for 3 years. Client records are retained for 7 years following the end of a contract in line with our legal obligations.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at info@mavenmechanical.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses cookies to improve your experience. Please see our Cookie Policy for full details.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.